Refund Policy

At B Couture, we value customer satisfaction and strive to provide the best services and products. If you are not completely satisfied with your purchase, we offer a refund policy under the following terms:

1. Eligibility for Refund

• Refund requests must be made within 14 days of the purchase date.
• A valid purchase slip is required for all refund requests.
• The product must be unused, undamaged, and in its original packaging.

2. Non-Refundable Items

• Gift cards and promotional items.
• Services that have already been availed.
• Products that have been opened, used, or damaged after purchase.

3. Refund Process

• To initiate a refund, visit our store or contact our customer support team.
• After verification, refunds will be processed within 14 business days.
• The refund will be issued to the original payment method used at the time of purchase.

4. Contact Us

For any refund-related queries, please reach out to our customer service team at:     📧 Email: bcouturebybhavna01@gmail.com 📞 Phone: +1 (714) 686-2084